FAQs Archive - Market Research Panel

Q: How can I check that Sense:buds is a genuine market research agency?

Sense:buds is owned by Blue Yonder Research, a registered Market Research Society (MRS) Company Partner, and is governed by the MRS Code of Conduct. You can check that Blue Yonder Research is a genuine market research agency by contacting the MRS directly (0800 975 9596) https://www.mrs.org.uk/standards/online-register

Q: I clicked on the wrong option and now can’t continue, what do I do?

Give us a call on 0113 204 4021, and we can investigate.

Q: Can I bring my child(ren) to the study with me?

Sense:buds don’t provide any childcare facilities so we recommend you do not bring children with you.

Q: Is there parking at the facility, Sense:lab?

Yes, there is parking, however, when it is busy there is plenty of parking around the area which you can also use. You may also be taking part, in an external facility, we will always send you details prior to attendance.

Q: I do not agree to being recorded, photographed, or filmed, will I still be able to take part in the study?

You may still be able to take part but please do get in touch first to discuss. We’ll review on a case-by-case basis.

Q: I agreed to take part in a study but I’ve now changed my mind. Can I withdraw and will my data still be used?

You can withdraw from any study you are taking part in at any point at all and your data would then be removed too.

Q: Will I be recorded, photographed, or filmed in my session and how will this data be used?

Not necessarily. If we would like to film you, we would always seek your informed consent before doing so.

Q: Who will have access to my information?

You can view the privacy policy here: https://www.sensebuds.co.uk/privacy-policy Don’t worry though, under no circumstances will your information be used for any other purpose than those specified to you. You definitely won’t be sold anything, your information will not be used for marketing purposes, and we certainly won’t pass your information onto other parties for this purpose either!

Q: I was late to a group session and not permitted to take part, will I still receive an incentive?

Unfortunately not. You need to take part in the full group session to be entitled to the full incentive.

Q: I am taking part in a test with different elements e.g. video diaries and surveys. I have not completed all the elements, will I still be entitled to the full incentive?

Only once all tasks have been completed for a study will you be entitled to the full incentive.

I am taking part in a test with different elements e.g. video diaries and surveys. I have not completed all the elements, will I still be entitled to the full incentive?

sensebuds2025-01-27T16:45:41+00:00January 27, 2025|